1601 E. 5th St. #109

Austin, Texas 78702

United States


Module 002/2, Ground Floor, Tidel Park

Elcosez, Aerodome Post

Coimbatore, Tamil Nadu 641014 India


138G Grays Hill

Opp. BSNL GM Office, Sims Park

Coonoor, Tamil Nadu 643101 India


Block 7, Lot 5,

Camella Homes Bermuda,

Phase 2B, Brgy. Banlic,

City of Cabuyao, Laguna,


San Jose

Escazu Village

Calle 118B, San Rafael

San Jose, SJ 10203

Costa Rica

News & Insights

News & Insights


Process Re-Engineering

Redesigning the Data Supply Chain

In the 1990s, large manufacturers spent millions on software to streamline their supply chains, and they continue to invest in refining processes to make those supply chains as efficient as possible. For those companies whose business is the manufacturing and sale of information, the redesign of “data supply chains” came

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Workforce as a Service (WaaS)

The idea of harnessing work as a utility (i.e, like flicking a switch to turn on labor “power”) is gaining traction. Mary Meeker of Kleiner Perkins recently included it in her list of technology trends to watch (one of the few surprises in that presentation) and Gary Swart, CEO of

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Why Process Design Matters

Our daily lives are filled with processes. We renew our driver’s licenses, fill out healthcare claims, and play games based on rules understood by the players. Most processes we do regularly are painless, or at worst a source of annoyance. A really poorly designed process, however, can have wide-reaching, serious

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The Value of Incidental Data

Last week we saw two great cases at IEI where “data exhaust” — data created incidentally as part of a particular data management process — turned out to hold great value for our customers. In both cases we took simple telephone verification processes designed just to confirm that an executive’s contact information was still

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